Terms of service
OVERVIEW
Welcome to Purple Peach Studio! The terms “we”, “us” and “our” refer to Purple Peach Studio. Purple Peach Studio operates this online shop and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Purple Peach Studio is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (“Terms”) together with any referenced policies describe your rights and responsibilities when you use the Services.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not access or use our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You may use our Services to browse, purchase products, or access digital downloads or online classes we may provide.
You agree that any information you provide to us (e.g., email, billing, shipping, and payment details) is accurate and complete. You are responsible for maintaining the security of your account and any activity under it.
SECTION 2 – OUR PRODUCTS
Purple Peach Studio offers hand-illustrated stationery, stickers, pins, notebooks, accessories, coloring books, polymer clay jewelry, digital downloads, and occasional online classes. We make every effort to describe and display our products accurately. However, colors, textures, and finishes may vary depending on your device or screen.
Handmade and small-batch items (such as pins and jewelry) may have slight variations in appearance. Digital products may differ slightly from previews once downloaded or printed. We do not warrant that items will meet your personal expectations.
Product descriptions and availability may change at any time. We reserve the right to limit sales of products to any person, region, or jurisdiction.
SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase. Orders are only accepted once payment has been processed and confirmed. We reserve the right to refuse, cancel, or limit any order at our discretion.
Cancellations: Orders cannot always be canceled once placed, as some products are made to order or ship quickly. Please review your cart carefully before submitting.
Returns/Exchanges: Physical products are subject to our [Refund Policy LINK]. Digital products and downloads are non-refundable once delivered.
All purchases are for personal use only and may not be resold without written permission.
SECTION 4 – PRICES AND BILLING
Prices are listed in U.S. dollars unless stated otherwise. Prices may change without notice. Taxes, shipping, and handling charges will be added at checkout where applicable.
You agree to provide current, complete payment information. By submitting payment details, you warrant that you are authorized to use the chosen payment method and will pay all charges, including applicable taxes and shipping fees.
SECTION 5 – SHIPPING AND DELIVERY
We ship most products through USPS or another carrier at our discretion. Shipping times are estimates and not guarantees. Once packages are handed to the carrier, the risk of loss passes to you. We are not responsible for delays, lost packages, or customs issues beyond our control.
Digital products will be delivered electronically to the email address or account you provide.
SECTION 6 – INTELLECTUAL PROPERTY
All designs, illustrations, patterns, logos, product names, text, images, videos, and other creative content on the Services are the property of Purple Peach Studio and protected under copyright, trademark, and intellectual property laws.
You may not copy, reproduce, distribute, modify, or create derivative works from our products or content without written permission. Purchasing a physical or digital product does not grant you commercial reproduction rights.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools (e.g., downloads, print-on-demand services, or course platforms). These are provided “as is” without warranties. Use of such tools is at your own risk and subject to the provider’s terms.
SECTION 8 – THIRD-PARTY LINKS
Our Services may include links to third-party sites (such as Etsy, social media platforms, or printing services). We are not responsible for the content, accuracy, or practices of third-party sites. Please review their policies before engaging in transactions.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Purple Peach Studio is powered by Shopify, but all purchases are made directly with Purple Peach Studio. Shopify is not responsible for our sales, products, or customer service.
SECTION 10 – PRIVACY POLICY
Your personal information is collected and used in accordance with our [Privacy Policy LINK] and Shopify’s privacy practices. By using our Services, you consent to these policies.
SECTION 11 – FEEDBACK
If you share reviews, photos, suggestions, or other feedback with us, you grant Purple Peach Studio a license to use such content for marketing, improvement, or promotional purposes. You are responsible for ensuring you have rights to any content you submit.
SECTION 12 – ERRORS AND INACCURACIES
We reserve the right to correct typographical errors, pricing inaccuracies, or product description mistakes, and to cancel or refuse orders impacted by such errors.
SECTION 13 – PROHIBITED USES
You may not use our Services for unlawful purposes, to infringe intellectual property, harass or harm others, transmit malware, or engage in fraudulent activity. We may suspend or terminate accounts engaging in prohibited conduct.
SECTION 14 – TERMINATION
We reserve the right to suspend or terminate access to our Services for violations of these Terms. Certain provisions (e.g., Intellectual Property, Limitation of Liability, Indemnification) survive termination.
SECTION 15 – DISCLAIMER OF WARRANTIES
Our Services and all products are provided “as is” without warranties of any kind, except as required by law. We do not guarantee uninterrupted, secure, or error-free use of the Services.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Purple Peach Studio will not be liable for any indirect, incidental, special, or consequential damages, including loss of revenue, profits, or data, arising from your use of the Services or purchase of products.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Purple Peach Studio and its affiliates from claims, damages, or expenses arising out of your violation of these Terms or misuse of the Services.
SECTION 18 – SEVERABILITY
If any provision of these Terms is held unenforceable, the remainder shall remain in effect.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
Failure to enforce any provision does not waive our rights. These Terms, along with our posted policies, represent the entire agreement between you and Purple Peach Studio.
SECTION 20 – ASSIGNMENT
You may not assign your rights under these Terms without our written consent. We may assign our rights without notice.
SECTION 21 – GOVERNING LAW
These Terms are governed by the laws of New York State, USA, without regard to conflict of law provisions.
SECTION 22 – HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 – CHANGES TO TERMS
We may update these Terms from time to time. Material changes will be communicated where required by law. Your continued use of our Services constitutes acceptance of changes.
SECTION 24 – CONTACT INFORMATION
Questions about these Terms may be directed to:
Purple Peach Studio
📧 purplepeachstudio@gmail.com